Head of Operations (Fix Term Contract) - Dublin
Location: Dublin!
At Freenow by Lyft, we are on a mission to empower smarter mobility decisions, helping people move freely and enabling cities to thrive.
We are seeking a highly driven and results-oriented Head of Operations to support our General Manager in leading and executing our operational strategy for our Irish market. This pivotal role is essential to the efficient operation of our business, directly influencing growth and customer satisfaction. Reporting to the General Manager, you will be responsible for optimizing daily operations, driving performance improvements, and cultivating strong relationships with key stakeholders. Considering the GM is based in London you will be the key leader in the Dublin office.
You will be instrumental in delivering the Freenow by Lyft vision locally and ensuring operational excellence.
Please note: This is a fixed-term position.
YOUR DAILY ADVENTURES WILL INCLUDE:
- Jointly shape the Irish strategy with the GM and other key stakeholders. Full ownership and delivery of local operational KPI targets
- Monitor and analyse key performance metrics, and most importantly identifying areas for improvement and implementing corrective
