Senior Operations Manager - Ireland

Location: Dublin 

At Freenow by Lyft, we are on a mission to empower smarter mobility decisions, helping people to move freely and cities to thrive. 

At Freenow by Lyft, we are on a mission to empower smarter mobility decisions, helping people move freely and enabling cities to thrive. We are seeking a highly driven and results-oriented Senior Operations Manager to support our Head of Operations and team in leading and executing our operational strategy for our Irish market. This pivotal role is essential to the efficient operation of our business, directly influencing growth and customer satisfaction. Reporting to the Head of operations, you will be responsible for optimizing daily operations, driving performance improvements, and cultivating strong relationships with key stakeholders. As a key leader, you will be instrumental in delivering the Freenow by Lyft vision locally and ensuring operational excellence.

YOUR DAILY ADVENTURES WILL INCLUDE:

• Performance Management: Monitor and optimize key performance indicators (KPIs) such as driver supply, fulfillment rates, and passenger waiting times.
• Team Leadership: Manage and mentor a team of Operations Executives, overseeing their daily activities and professional development.