Senior Product Analyst

Product Analyst Job Description

We’re looking for a Product Analyst who turns customer behaviour into better product decisions. This role focuses on understanding how users engage, where they drop off, and what drives retention and revenue. You will partner with Product, Data, Engineering and Business teams to ensure we build what truly moves the needle — not just what’s requested.

Location & Compensation
- Location: KLCC (Hybrid)
- Compensation: RM 8,000-14,000 Basic + Benefits

Why You Should Apply
- Join a digital transformation team with no legacy technology maintenance.
- Work in a modern engineering culture that incorporates new AI tools.
- Enjoy job security as part of an international financial services company regulated by Bank Negara Malaysia.
- Influence product decisions by analyzing customer behavior, understanding user engagement, identifying drop-off points, and uncovering drivers of retention and revenue.
- Turn ambiguity into actionable steps and recommendations, and see the direct impact of your work by spotting hidden trends.

What You Will Do
- Partner with Product, Data, and Business teams to ensure development focuses on impactful initiatives, moving beyond “what happened” to “why it happened and what we should do next.”
- Define and track key product metrics to identify growth opportunities, including activation, engagement, retention, and monetization.
- Translate data into clear recommend