Senior Product & Customer Analytics Engineer

Senior Product & Customer Analytics Engineer

Why You Should Apply
- Join a digital transformation team with no legacy technology maintenance.
- Work in a modern engineering culture that incorporates new AI tools.
- Enjoy job security as part of an international financial services company regulated by Bank Negara Malaysia (BNM).
- Influence product decisions by analyzing customer behavior, understanding user engagement, identifying drop-off points, and uncovering drivers of retention and revenue.
- Turn ambiguity into actionable steps and recommendations, and see the direct impact of your work by spotting hidden trends.

What You Will Do
- Partner with Product, Data, and Business teams to ensure development focuses on impactful initiatives.
- Define and track key product metrics to identify growth opportunities.
- Translate data into clear recommendations for roadmap prioritization and informed decision-making.
- Ensure product features align with user needs, optimize product strategy, and improve user experience.

What You Will Need
- Experience in Data Analytics, Data Analyst, Product Analyst, or Data Scientist roles.
- 5-10 years of relevant experience in a mid to senior level capacity (this role does not involve team leadership).
- Proficiency in SQL, especially with large data sets.
- Ability to translate customer analytics into Tableau or other data visualization tools.
- Background in fintech, tech comp