Senior Prompt Engineering Engineer

About Entbot

Entbot is building an autonomous operations copilot for enterprise teams. The company combines frontier LLMs with purpose-built retrieval, evaluation, and analytics pipelines, enabling GTM, ops, and support organizations to deploy AI workflows safely.

Role

Entbot is seeking a Senior Prompt Engineering Engineer who will own the full lifecycle of intelligent workflow design. This includes prompt research, automated evaluation, guardrail instrumentation, tool integration, and production rollout in collaboration with product and customer teams.

What you'll do

- Design, test, and ship multi-agent and multi-turn prompt strategies across core products such as ops copilot, auto-reply, research agents, and workflow builder.
- Build automatic evaluation harnesses, red-teaming suites, and telemetry dashboards to quantify quality, safety, and latency metrics for every release.
- Partner with product, solutions, and enterprise customers to translate ambiguous requirements into reliable AI behaviors, including tool/knowledge grounding strategies.
- Productionize prompt/tooling bundles as reusable components in the internal SDK; document best practices and mentor other engineers and designers.
- Track the frontier LLM/model ecosystem, benchmark new releases, and recommend adoption paths that balance capability, cost, and compliance.

What we're looking for

- 4+ years of experience shipping ML/AI or applied NLP syste