Service Delivery Manager / IT Project Manager

Service Delivery Manager / IT Project Manager

Company Introduction

- Malaysia-based tech company (Software House) with 20 years of experience in Web & Mobile Development.
- Focused on three pillars:
- Digital Experience: Design & development.
- Digital Growth: Sales, brand awareness, and captivating target audiences.
- Digital Transformation: Process re-engineering and introduction of digital technologies.
- Specializes in building Go-To-Market solutions, including websites, e-commerce platforms, CRM, loyalty programs, and digital marketing.
- Offers niche in-house SaaS marketing products and develops bespoke tech solutions.

Projects

- Focus on external projects such as:
- Retail offline to online transitions.
- E-commerce platforms.
- Website and mobile app projects across diverse sectors, including finance, e-commerce, medical, and pharma.
- Responsible for building new solutions from scratch for external customers, with project durations ranging from 3 months to over 2 years (enterprise projects).
- Enhance and optimize existing projects, ensuring continuous improvement and ongoing support.

Tech Stack

- The Service Delivery Manager is not required to code but should have a background in software engineering.
- Technologies used include:
- .Net, .Net Core 5.0+
- React Native / Flutter
- JavaScript: React.js / Angular.js / Node.js

Responsibilities