Senior Manager, Site Reliability Engineering - Cloud Infrastructure

About Futurex

Futurex is a Texas-based leader in hardware security modules (HSMs), enterprise key management, and data protection, trusted by global financial institutions, payment processors, and cloud providers for more than four decades. Futurex Cloud Infrastructure delivers secure, highly available services to customers around the world.

Role overview

The Senior Manager, Site Reliability Engineering – Cloud Infrastructure owns the availability, security, and operational excellence of Futurex Cloud Infrastructure worldwide. You will lead a globally distributed SRE team that runs production infrastructure across multiple regions, cloud providers, and datacenters.

This role sits at the intersection of cloud operations, security, and compliance. Our customers depend on services that cannot go down, so reliability here is measured in customer trust as much as uptime.

You will report to executive leadership and partner closely with Engineering, Product, Security, Compliance, and Customer Support.

Key responsibilities

Team leadership

•         Lead, hire, and develop a global SRE team across multiple time zones, with clear ownership and follow-the-sun coverage.

•         Own the global on-call program, including rotation design, response time standards, escalation paths, and coverage across all regions.

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