QA Lead / Test SME (Salesforce & Test Transformation)

ace has partnered with a leading UK wealth manager, serving affluent and high-net-worth clients, to appoint an experienced QA Lead / Test SME. You will establish an independent, risk-based test capability as the firm moves its CRM from a legacy platform onto Salesforce, and modernises how it delivers change across its client portal, mobile apps and internal platforms.

This is a hands-on change leadership role, with an early start ahead of the Salesforce build. You will baseline the current state, design and embed the QA operating model, and lead testing of the Salesforce programme independently of the implementation partner, while getting a growing pipeline of releases moving safely and predictably to clients. Our client needs a pragmatic operator who can turn a clear vision into an executable plan.

Responsibilities

• Baseline the current QA position: release backlog, regression coverage, test environments and defect data. Establish the first core metrics, including defect leakage, test turnaround and release readiness.
• Define and embed the QA operating model and test strategy: roles, quality gates across the SDLC, SLAs, release triage, and a risk-based approach prioritised around critical client journeys.
• Own the Salesforce test strategy across SIT, UAT, data migration, non-functional and regression testing, providing independent assurance of the implementation partner's delivery.
• Provide an independent,