Visitor Event Coordinator

We are seeking a Visitor Event Coordinator to join our corporate team supporting federal initiatives! This position is full-time and will be based out of New London, CT. The Visitor and Event Coordinator is the primary "face" of the institution, managing visitor experience metrics, front-of-house logistics, and executing recurring museum, community, and events.

Responsibilities

• Managing visitor flow, crowd control, and ADA compliance.

• Sourcing, negotiating, and supervising third-party event vendors (caterers, AV, florists, rentals).

• Managing local fire codes, occupancy restrictions, and safety regulations.

• Gathering, tracking, and translating visitor feedback into actionable experience improvements.

• Coordinating approved public programs, recurring operations, and authorized events.

• Tailoring event and visitor-support plans to participant demographics while remaining within approved budget, space, safety, staffing, and policy parameters.

• Producing comprehensive "run-of-show" documents, layout designs, and scheduling parameters. Supervising physical setup, transition, and teardown of equi