Senior Systems & Infrastructure Engineer
Senior Systems & Infrastructure Engineer
New York Metropolitan Area | Primarily Remote with Occasional Client-Site Work
Full-Time | $90,000-$120,000
Solve the Problems Other Engineers Escalate
GEM Technologies is looking for an experienced Senior Systems & Infrastructure Engineer who enjoys solving difficult technical problems and taking ownership of them through resolution.
This is a hands-on senior infrastructure position, not a management role or traditional help desk position. You will be one of the technical resources our team and clients rely on for complex infrastructure issues, production incidents, escalations, migrations and projects across multiple client environments.
We are looking for an engineer who can step into a difficult situation, troubleshoot across technologies, determine the root cause, communicate clearly with the people involved, and remain accountable until the issue is resolved.
If you enjoy being the engineer brought in when standard troubleshooting has not solved the problem, this may be a good fit.
What You'll Do
You will work across multiple client environments with different technologies, configurations and business requirements. Your responsibilities will include:
- Own the investigation and resolution of complex infrastructure incidents and escalations.
- Administer and troubleshoot Windows Server, Active Directory, Grou
