Lifecycle & Campaigns Specialist (Partner Retention)

Build partner campaigns that keep customers engaged

Gen helps nearly 500 million people around the world protect their digital lives and improve their financial wellbeing. Through trusted brands including Norton, Avast, and LifeLock, we deliver cybersecurity, online privacy, identity protection, and financial wellness solutions at global scale.

We believe the best ideas come from curious, collaborative teams with different perspectives. At Gen, you will have room to experiment, grow your impact, and do your best work, with flexible work options, competitive compensation, and comprehensive benefits.

About the team

Join our Customer Success Management organization, where we help customers get value from our products, stay engaged, and choose to stay with us. The team brings deep expertise in email, in-product messaging, and campaign design.

Within our Partner CSM program, you will adapt proven lifecycle strategies, including activation and w