Product Lead, Revenue Cycle Management

Summary 

We’re seeking a mission-driven Product Lead to establish and advance GeneDx’s long-term revenue cycle management product strategy. This role owns a broad portfolio across the revenue lifecycle, including order and data capture, eligibility and coverage, prior authorization, clinical documentation, billing and claim readiness, patient financial experience and self-pay, vendor integrations, denials, and outcome measurement. 

Initial areas of focus include improving prior authorization, automating document intake, identifying coverage earlier, increasing clinical completeness, and strengthening data exchange with external RCM platforms. These are examples within a broader portfolio; the Product Lead will continually identify and prioritize new RCM opportunities as needs evolve. 

Success requires a strong understanding of healthcare revenue-cycle workflows, data, integrations, and patient financial experience, along with the ability to turn complex operational problems into a durable product strategy. The Product Lead translates that strategy into a roadmap, measurable outcomes, clear decisions, and sustained improvement over multiple years. 

Job Responsibilities 

• Own the long-term RCM product strategy, roadmap, operating model, and prioritization across i