Founding Account Manager, EMEA
Founding Account Manager, EMEA
The Role
Geordie helps enterprises govern their AI agents safely, and our customer base is growing quickly. We're hiring our founding Account Manager for EMEA to look after those customers and help them get the most out of Geordie.
This is an important hire for us. You'll be the first person in EMEA focused entirely on existing customers, looking after our first 50 or so customers in the region plus our strategic accounts. Our US Account Manager has already put much of our customer process in place. You'll adapt it for EMEA and keep improving how we onboard, support, grow, and renew customers.
When a customer runs into a problem, you'll dig into the technical detail yourself and work with our Technical Account Managers, Support, and Engineering teams until it's fixed.
The role is also commercial. You'll own renewals and carry a renewal number, and you'll work with our Account Executives on upsell and cross-sell.
We use AI agents in our day-to-day work, including tools like Claude Cowork, and we'd expect you to as well. If that doesn't interest you, this probably isn't the right role.
