Part Time Insurance Virtual Assistant | 21233

Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure you get our emails.   Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!     Saas Customer Success Specialist   Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.   And we’re looking for a Saas Customer Success Specialist to start immediately!     Duties and Responsibilities include but are not limited to:   Rapid Onboarding & Client Setup Immediate Outreach: Contact new agency accounts within one business day of assignment; follow up within 24 hours if unacknowledged. Pre-Meeting Audit: Review and optimize added locations, trade area sizing, keyword selections, and ranking maps before the client onboarding call. Onboarding Calls: Lead introductory meetings via Google Meet to guide agencies through dashboard navigation, assistant settings, local pages, white-label reporting, and website/Facebook integrations. Documentation: Record all onboarding sessions and maintain organized records in Google Drive.   Account Growth & Upselling Identify Opportunities: Audit assi