Operations Analyst II

The Operations Analyst II is responsible for implementation project delivery that encompasses project delivery, integration, utilization, and product education. Implementation Operations is a technical team responsible for product configuration (mainly for Vendormate Credentialing), email campaigns, and reporting that support implementation and increase product utilization. The team seeks a motivated, dependable, and detail-oriented professional who thrives in fast-paced and evolving work environment. The Operations Analyst II executes various work requests for implementation and customer maintenance, recurring responsibilities, and special projects.  

Duties and Responsibilities:

• Lead and coordinate data collection, analyze, and assimilate data into a format easily understood by end users. You will apply proven communication, analytical, and problem-solving skills to help maximize the company’s revenue 
• Gather, analyze, and assimilate data into a format for internal users. This will encompass conducting QA efforts to ensure work is being completed accurately and in a timely manner for utmost customer satisfaction.
• Complete work requests and from time to time review the work of other Analysts for product configuration, email campaigns, and reporting 
• Demonstrate initiative by taking a proacti