Collaboration Services Analyst

Summary:

Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes. Our exceptional teams craft and deploy creative legal strategies that are meticulously tailored to every matter, however complex or high-stakes. The firm’s work is distinguished by a unique combination of precision and vision.

Based in London, the Collaboration Services Analyst will deliver collaboration, conferencing, and AV support services across international offices. This role combines hands-on technical expertise with seamless user experience for both day-to-day meetings and high-profile client events.

This role reports to the Collaboration Services Manager.

Responsibilities include:

• Act as an on-site contact for collaboration support requests and as a remote contact for international offices.
• Provide support for high-profile, executive, and complex client-facing events.
• Review room booking systems and meeting calendars daily to assess demand and prioritise workload.
• Proactively prepare meeting rooms in advance, including system setup, configuration, and audio/video testing.
• Support meeting handovers and remain available to troubleshoot and resolve live technical issues promptly.
• Deliver