Placements Specialist

This role is responsible for matching the right virtual assistant with the specific needs and preferences of each client. This role involves understanding the requirements of the clients and the skillsets of the virtual assistants to ensure successful placements and client satisfaction.

TASKS:

• Reviewing client requirements and preferences to identify suitable virtual assistants
• Conducting interviews and assessments to evaluate the skills and qualifications of potential virtual assistants
• Matching virtual assistants with clients based on their expertise, experience, and personality fit
• Coordinating and facilitating introductions and onboarding processes for new client-virtual assistant pairs
• Maintaining effective communication and relationships with both clients and virtual assistants
• Closely communicating with the sales and operations to fulfill any client requests for VAs
• Managing all Placements related tools, trackers, files, and folders
• Collaborating with all departments to ensure client satisfaction and successful VA Placement through calibration and strategy discussions

Requirements

QUALIFICATIONS:

• Highly proficient in client management; experience interacting with clients is a must
• Excellent interpersonal skills
• High attention to detail
• Excellent English communication skills (verbal a