Technical Account Manager
About Glow
Glow is on a mission to transform how enterprises proactively protect the modern endpoint with an agentic-first approach. Our platform gives security teams the visibility, context, and autonomous remediation they've never had before — across every endpoint, application, and AI tool in the environment. We move fast, we build things that matter, and we believe security should be a force multiplier for the business, not a bottleneck. Let's Glow.
SUMMARY
We are looking for a Technical Account Manager to lead the post-sales technical relationship with Glow customers. You will guide customers through onboarding and implementation, help them adopt Glow effectively, and partner with them over time to drive ongoing value.
This is a highly technical, high-ownership role. You’ll work directly with customers, partner closely with Product, Engineering, and Data, and independently solve technical challenges and bring practical solutions to customers. You may also support select pre-sales activities as a technical and product SME for strategic opportunities.
WHAT YOU’LL DO
Lead customer onboarding and implementation activities, including kickoff, planning, technical coordination, and follow-t
