Senior Product Specialist (E-commerce Operations)
Gogoprint is Asia Pacific's leading online printing company, operating across Malaysia, Singapore, and Thailand. We're looking for a Senior Product Specialist to join our small, high-ownership Product team in KL.
This is a hands-on, high-impact role. You'll own the end-to-end product lifecycle — launches, maintenance, pricing, and performance — and work cross-functionally with Tech, Marketing, and Supply Chain. You'll be the most knowledgeable person in the company about how our webshop works, and that knowledge will have a direct effect on revenue.
You'll work alongside one other team member and report to the interim Team Lead, who currently also oversees our Supply Chain team. This means you'll need to operate with a high degree of autonomy, strong judgment, and the ability to hold things together without constant oversight. There is a realistic path to Team Lead for the right person.
What You'll Do
Product Operations & Website
Own day-to-day product and website operations: resolve issues, run functionality checks, manage configurations, and handle ad-hoc stakeholder requests.
