Product Manager | Service Interactions
About GoTymeX
GoTymeX is the product, technology and data analytics hub of GoTyme Group. At GoTymeX, we're reimagining digital banking across emerging markets, across South Africa and Asia.
Our mission is to unlock human potential, and we aim to do so through the development of transformative financial services that empower individuals and small businesses. We believe in the power of digital in building products that our employees and customers love.
About the Service Interactions product team
The Service Interactions team owns every channel through which customers connect with their bank, and the intelligence layer that makes those connections smarter over time.
We sit within GoTymeX's Customer Service Experience portfolio, operating as a Group function across both GoTyme Bank (South Africa) and GoTyme Bank (Philippines).
We make conscious decisions to keep service access simple and intuitive and help them move up the digital adoption curve where needed.
Part service designers, channel strategists and AI pragmatists; we're a cross-functional team of product, engineering, analysis, and design people spread across the globe, united by a shared belief that the best service interaction is the one that leaves a customer feeling genuinely looked after.
Why work with GoTymeX
- Innovation-driven environment: Reinvention of processes, incorporating the structure and safety of explainable business processes, incorpo
