Partner Success Associate
The Partner Success Associate is a revenue-focused role focused on optimizing GOVX partners to create the best partner and customer experience. This role reports directly to a Partner Manager and is a key player in a Pod that supports specific product categories on GOVX. You will support multiple revenue streams and work with partners to optimize their assortments including but not limited to product selection, price, contract and marketing. This role works cross functionally on every part of a GOVX partner and allows the employee to quickly understand our partners and the GOVX business.
Roles and Responsibilities
Partner Success Responsibilities
You own the success 500+ emerging Sellers are identified in each category that cannot be managed with individual touchpoints and must be optimized with scale. Below are some examples of how success will be measured:
- % of emerging Sellers with catalogs updated quarterly.
- Growth of margin and orders from emerging Sellers.
- Emerging Sellers participating in marketing through extending deeper member value.
- Answer inbound partner inquiries to our CRM and troubleshoot partner technical and logistics issues that prevent successful performance on GOVX.
- Review data monthly and find opportunities to negotiate bette
