IT Support Engineer
MiddleOn-site (Rhodes)Salary undisclosed
Required Skills
Next.js
Job Description
START NOW. LEAD INTO 2027
Join our team today and build your next career chapter with Grecotel.
Grecotel Hotels & Resorts, the leading hotel chain in Greece, is hiring an IT Support Engineer to join its team. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.
Responsibilities
- Join End User Helpdesk Support Team in the Groups IT Department.
- Technical support for corporate users of the hotel.
- Manage and administer PCs and Laptops (Endpoints remotely and on-site).
- Diagnose and troubleshoot technical issues, including account setup and network configuration.
- Refer to internal database or external resources to provide accurate tech solutions.
- Track computer system issues through resolution, within agreed time limits.
- Ensure all issues are properly logged.
- Prioritize and manage several open issues at one time.
- Follow up with users to ensure that IT systems are fully functional after troubleshooting.
Requirements
- Degree in Computer Science, IT
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