Customer Support Analyst

WHO WE ARE

GridUnity is the industry leader in interconnection life cycle management, delivering cutting-edge software solutions that eliminate bottlenecks in the interconnection process and accelerate the transition to a more affordable, sustainable, and resilient energy future.

Our Mission

We unite all grid interconnection stakeholders on a single platform that converts centralized data into actionable intelligence and accelerates the transition to a reliable, sustainable, and cost-efficient electric grid.

GridUnity is a trusted partner to leading utilities, grid operators, and policymakers. Our technology solutions tackle the interconnection queue backlog by significantly reducing processing times. Whether cutting transmission interconnection timelines from years to months or enabling distribution applications to be processed within a day, we help accelerate energy projects at every scale.

Our Vision
Energizing the planet with a faster, smarter, and more sustainable grid.

We're hiring a Customer Support Analyst to be the primary point of contact for our customers — owning issues from first report through resolution, keeping customers informed, and knowing when and how to bring