Multi-site Operations Manager
Growth Kitchen is on a mission to make eating great food the norm. Our platform enables kitchen operators to sell well-known restaurant brands, such as The Athenian and GBK, from their existing kitchens.
We are looking for talented individuals to help grow and oversee our operations across the UK, working closely with kitchens and brands to change the landscape of the restaurant industry. You will travel to our network of third party delivery kitchens to ensure that our franchisees are operating smoothly and cook our food to high standards, and well as helping our kitchen partners maximise their success through strategic support and management. We are looking for someone who is willing to get hands-on, train kitchens and able to communicate professionally with customers, as well as being interested in the commercial aspects of running a business and optimising for success. The role requires travelling nationally (paid) 80% of the time.
Some of your responsibilities will include:
- Train new franchisees: help them learn how to cook our brands
- Have commercial conversations with franchisees, helping them grow their business with us
- Run regular checks on-site, help them cook more accurately and better
- Work with teams and managers in partner kitchens to help them do their job better, operationally and commercially
- Manage a cluster of 30+ kitchen partners, owning their growth trajectory and week to week performance