Sales Support Administrator - Telecoms Experience

We are seeking a highly organised and adaptable Sales Support Administrator to provide administrative support across both the Sales Support and Customer Service functions. This role requires an individual who can seamlessly manage multiple responsibilities, prioritise tasks effectively, and provide exceptional service to both internal teams and customers.

The successful candidate will act as a key point of contact for sales administration, customer enquiries, and new business leads while ensuring operational processes run efficiently and accurately.

This is a varied position suited to someone who thrives in a fast-paced environment. You will be responsible for supporting the sales process from administration through to order fulfilment while also assisting customers with account enquiries, service requests, and general support.

You will be expected to demonstrate excellent organisational skills, strong attention to detail, and the ability to communicate professionally with customers, suppliers, and colleagues.

Requirements

Sales Support

• Process and verify customer documentation for new mobile connections and services.
• Complete credit, compliance, and security checks to minimise fraud and ensure accuracy.
• Liaise with network providers regarding customer orders, account queries, and service requests.
• Coordinate the ordering and dispatch of mobile devices and related equipment.
• Mainta