L3 Server Infrastructure Lead (Windows Server, VMware & Intune/SCCM)
About Gruve
Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.
Position summary:
We are looking for an experienced Compute SME to provide L3 technical leadership and operational ownership across Windows Server, VMware virtualization and Endpoint Management environments. The role will be responsible for infrastructure stability, patching, monitoring, security compliance, capacity, lifecycle management, automation and operational improvements.
Key Responsibilities:
Windows Server Operations
- Provide L3 support for Windows Server incidents, alerts and technical escalations.
- Administer and troubleshoot Windows Server 2016/2019/2022 environments.
- Manage monthly patching and emergency pa
