Senior Engineering Manager, Customer Experience
About Gruve
Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.
Position Summary
Gruve is seeking a customer-facing technology leader to help grow our Salesforce Customer Experience business in Korea.
This role combines enterprise architecture, solution consulting, pre-sales leadership, customer engagement, and business development, with a focus on helping enterprise customers modernize customer experience platforms and adopt AI-driven solutions.
The ideal candidate is someone who has credibility with enterprise customers, can lead pre-sales and solution discussions, and is comfortable engaging both business and technical stakeholders. This individual should be able to navigate large customer organizations, collaborate effectively with Sales
