IT Support - Enterprise Monitoring (6-Month Contract, Immediate Joiner)

Location: Abu Dhabi

Contract Duration: 6 months (renewable/extendable based on project need)
Availability: Immediate joiners only

Job Purpose
Support the installation, configuration and monitoring of all IT applications, systems and databases within a federal/government banking environment.

Mandatory Requirements

• Fluent Arabic speaker (spoken and written)
• Available to join immediately (max 1 week)
• Prior hands-on experience working with a federal or government entity/client in the UAE (banks, government departments, LFIs, or similar regulated bodies)
• Bachelor's degree in Computer Science, IT, or Computer Engineering
• 0–2 years' experience in a similar Data Centre/IT Support role

Core Responsibilities

• Perform daily system monitoring — verify hardware, server resources, systems and key process integrity; review uptime; confirm completion of scheduled jobs (backups, DR replication)
• Perform daily backup operations — ensure file systems and data are backed up correctly, recovery media created, media recycled
• Provide Level-1 support across teams and entities — investigate and troubleshoot issues
• Monitor performance and capacity of IT systems, applications, and datacenter components
• Conduct core banking end-of-day activities and execute re