Floor Lead - Roosevelt Field

We’re looking for a Floor Lead to support the day-to-day running of our store, leading from the shop floor to deliver exceptional customer experiences. You’ll play a key role in driving service standards, sales and operational excellence while creating a positive, high-energy environment for your team. Acting as a keyholder, you’ll step up as the on-duty leader when needed, ensuring everything runs smoothly. This role is perfect for someone who thrives in a fast-paced retail environment and leads by example.

• Leading from the shop floor to deliver a warm, best-in-class customer experience

• Supporting daily store operations including opening, closing and keyholder duties

• Driving sales through product recommendations and team support

• Running team huddles, communicating daily priorities and energising the team

• Coaching and supporting team members to maintain high performance