Floor Lead - Stratford, London

At Gymshark, we're more than a fitness brand. We're a community, united by a mission to inspire people to unlock their full potential. As a Floor Lead, you'll be at the heart of that mission, leading from the shop floor, delivering exceptional customer experiences, and helping create an energetic, high-performing environment for both customers and teammates.

This is a hands-on leadership role where you'll drive service standards, support daily store operations, coach team members in the moment, and act as a trusted keyholder. Whether you're leading a morning huddle, helping a customer find the perfect fit, or keeping the store running smoothly during peak trading periods, you'll bring Gymshark's values to life every day.

• Leading from the front to deliver an outstanding, human-first customer experience.
• Coaching and motivating team members to achieve exceptional service and operational standards.
• Running daily team huddles, sharing priorities, and creating energy on the shop floor.
• Supporting customers with product recommendations, outfit builds, and fitness-focused advice.
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