Patient Coordinator
Patient Coordinator | Outpatient | Full-time | 920 Kohlers Crossing, Bldg E, Ste 550, Kyle, TX 78640
At Endeavor Physical Therapy, an H2 Health company, we believe exceptional patient care begins with an exceptional patient experience. As a Patient Coordinator, you'll be the welcoming face of our outpatient orthopedic clinic, helping patients navigate every step of their rehabilitation journey while ensuring the clinic operates efficiently each day.
Our Kyle clinic provides comprehensive outpatient physical therapy services, including orthopedic rehabilitation, sports rehabilitation, vestibular therapy, manual therapy, aquatic therapy, dry needling, balance treatment, spinal decompression, and other specialty services. As an essential member of our team, you'll collaborate closely with clinicians and administrative staff to create a positive, organized, and patient-centered experience from the moment each patient walks through our doors. This position also requires flexibility to provide occasional coverage at our Schertz location as needed.
Your Role:
- Serve as the first point of contact, greeting patients with professionalism and outstanding customer service.
- Schedule appointments and maintain an efficient daily clinic schedule.
- Verify insurance benefits and obtain authorizations as needed.
- Coordinate physician referrals and manage inco