Patient Coordinator

Patient Coordinator | Full-Time | Pediatrics | Tyler, TX

Join H2 Health Kids, where every day is an opportunity to make a meaningful difference in the lives of children and their families. We are seeking a compassionate and organized Patient Coordinator to join our growing pediatric team in Tyler, Texas.

In this role, you'll serve as a key connection between families, clinicians, and administrative staff, ensuring children receive timely access to the therapy services they need. If you thrive in a fast-paced environment, enjoy helping others, and take pride in keeping operations running smoothly, we'd love to meet you.

Your Role

• Manage daily therapist and patient schedules to maintain an efficient clinic workflow.
• Proactively fill open appointment times through waitlists, rescheduling efforts, and last-minute scheduling opportunities.
• Contact families regarding scheduling updates, cancellations, and appointment availability.
• Maintain at least one month of schedules in the Raintree EMR platform.
• Update patient information, authorizations, and waitlist records to support continuity of care.
• Collaborate closely with Clinical Coordinators and treatment teams to maximize scheduling efficiency.
• Assist new families with scheduling and connecting to appropriate clinic resources.
• Support front-office and administrative operations while maintaining HIPAA complia