Patient Coordinator

Patient Coordinator | Great Strides Rehabilitation | Full-Time Position 

At Great Strides Rehabilitation, an H2 Health Company, the Patient Coordinator plays a crucial role in ensuring that patients receive top-quality care from their first point of contact to their ongoing therapy sessions. The ideal candidate will be friendly, organized, and dedicated to providing an exceptional patient experience. 

Key Responsibilities: 

• Greet patients warmly upon their arrival and assist them with check-in procedures. 
• Manage patient appointments, including scheduling, cancellations, and confirmations. 
• Maintain accurate and confidential patient records in compliance with HIPAA regulations. 
• Collaborate with clinical staff to ensure optimal patient flow and care delivery. 
• Handle administrative tasks such as answering phones, responding to emails, and managing front desk operations. 
• Calling PCP for Plan of Cares 

Requirements

• High school diploma or equivalent required; additional education in healthcare administration is a plus. 
• At least 1 year of experience in a healthcare or medical office setting preferred. 
• Outstanding communication and interpersonal skills. 
• Detail-oriented with excellent organizational abilities. 
• Ability to maintain patient confidentiality and adh