Lead Laundry Processor
About Hampr
Hampr is on a mission to make laundry disappear from your to-do list. We're a fast-growing laundry-as-a-service company. We pick up dirty laundry, wash and fold it with care, and return it cleaner than the day you bought it — usually within 24 hours. We serve households, businesses, and properties across the country, and we’re growing fast. We’re building a brand people love and a service people can’t live without.
About the Role
As a Lead Laundry Processor, you do the same laundry work as the rest of the team — but you also help lead. You set a good example, help train newer team members, and make sure the work stays high quality even when your supervisor isn't around. When things get busy or something goes wrong, you're the one who steps up to help fix it. The team runs smoother because of you.
Key Responsibilities
- Process assigned laundry orders completely and on time — sorting, washing, drying, folding, and packaging — while maintaining Hampr's quality standards at every step.
- Serve as the first point of contact for processors on your shift, answering questions, delegating orders, and escalating issues to the Facility Manager as needed.
- Train new and developing processors on Hampr SOPs, equipment operation, care instruction protocols, and quality standards.
- Conduct quality checks on completed orders before packaging, catching and correcting errors before they reach the customer.
