AI-First Marketing Generalist & Agent Manager
About Harmony
Harmony gives every employee an always-on expert for every service request, inside the tools they already use. Deployed inside Slack and Microsoft Teams, its agents draw on a context graph connecting each employee's identity, devices, applications, and history, resolving requests across IT, HR, finance, procurement, and legal automatically, before a ticket ever opens.
With 100+ prebuilt agents that deploy in days, not months, and a 70% no-touch resolution rate, Harmony removes the manual work from enterprise service without removing the humans who should own the hard problems. Built for IT and HR teams that are done waiting for their service platform to catch up with the rest of the business.
AI-First Marketing Generalist & Agent Manager
Company: Harmony Reports to: Gadi BenMark, CMO Team: You, plus a workforce of AI marketing agents (paid media, copy, research, orchestration). Location: New York City. Strong preference for in-office 4 days a week. Level / comp: Flexible, calibrated to the person. We'll scope seniority and compensation to the right builder rather than force-fit a band.