Senior Content Marketing & Social Media Manager

About Hatch, a Yelp company

At Hatch, we’re building the future of how businesses communicate with their customers.

Hatch is an AI Communications Platform that helps service businesses manage customer conversations across voice, text, email, and web chat. Our AI CSRs engage customers 24/7 (from answering calls and responding to questions to following up with leads, booking appointments, and keeping conversations moving) so businesses can deliver better customer experiences while driving more revenue.

Today, thousands of businesses use Hatch to scale customer communication and turn more conversations into business outcomes. As part of Yelp, we’re combining the speed and innovation of a high-growth AI company with the scale and network of one of the world’s most recognized local commerce platforms.

The Role

We’re looking for a Senior Manager, Content Marketing & Social to help build the content engine behind Hatch’s next phase of growth.

This is a senior, hands-on role for an exceptional content marketer, writer, and editor who knows how to create B2B content that performs. You’ll shape content strategy and personally write, edit, and ship content across web, campaigns, search, social, customer stories, execut