Senior Solutions Architect, Europe
HawkEye 360 is seeking a Senior Solutions Architect to join the Solutions team. The Solutions team is responsible for developing and executing a high-impact technical solution for major programs around the globe. This role will be focused on major programs in Europe. The role includes actively engaging with the client and end users to understand their needs, providing hands on training to end users on how to use the data and integrate into their workflows, leading integration efforts with 3rd party tools and services, and working with internal HE360 teams (engineering/product/solutions) to better align our offerings to customer needs. This position requires a high level of initiative, ability to learn new technologies quickly, and excellent customer service and communication skills.
Location & Travel: Our headquarters is in Herndon, Virginia. This role is remote, and requires residency in Europe or the UK.
Your main responsibilities will be:
- Serve as the technical point of contact for various programs within Europe.
- Design and own the solution, quickly and effectively run point on any technical issues that arise, and pivot where necessary to increase mission value.
- Conduct multi-day, technical in-person and virtual training sessions with customers to ensure a d
