Billing Manager

Position Objective

The Billing Manager leads the end-to-end billing function, ensuring timely and accurate invoicing, revenue realization, cash-flow support, and exceptional customer service. The role oversees billing operations, client escalations, financial controls, process improvement initiatives, and team performance while partnering across Payroll, Finance, Sales, Operations, Credit & Collections, and Client Services.

The Billing Manager protects revenue through effective invoicing processes and ensures operational excellence throughout the billing lifecycle.

Commitment to Our Culture, Values and Behaviors

• Act as an ambassador for Vertage and contribute to a culture of trust, entrepreneurship, innovation, authenticity, inclusivity, and agility.

• Make and keep commitments through accountability, ownership, and transparent communication.

• Treat colleagues, customers, and partners with respect and professionalism.

• Promote continuous improvement and seek better ways to strengthen business effectiveness.

• Act in a manner that protects the safety, inte