Business Intelligence Analyst

Main purpose of role

The Business Intelligence Analyst is responsible for transforming complex data into actionable insights that support client-facing strategic decision-making and operational efficiency. This role ensures accurate client-facing analytics, maintains analytical tools, and drives data-driven improvements across client and internal initiatives.

Key responsibilities

• Collaborate with program management office to ensure the accurate and timely production of monthly, quarterly, and annual client reports.

• Complete complex ad-hoc reports to support client requests.

• Learn and apply effective use of Vendor Management Systems (VMS) such as Fieldglass, Beeline, VNDLY, and Coupa, including report preparation and data utilization.

• Analyze data from multiple sources to deliver meaningful insights, recommendations, and conclusions that drive client’s business decisions.

• Maintain and update team tools and documentation to ensure consistency and accuracy of information.

• Stay informed on industry trends and customer benchmarks to provide relevant analysis on a qu