Customer Success Director
About Healthleap
Every day, millions of hospitalized patients who need intervention are missed because clinicians simply can't see everything. HealthLeap is building the AI operating system that helps care teams identify these missed patients, enabling them to improve health outcomes and generate millions of dollars. HealthLeap is changing what is possible: closing gaps that traditional workflows and clinician capacity could never.
Over the past year, we've grown contracted revenue more than 13x, expanded rapidly across leading health systems, and now help care teams identify patients across millions of inpatient encounters.
We're ~25 people. >$32M raised. SF-based, hybrid-friendly. And, we're delivering results that are changing lives.
Why this role
The most critical part of building healthcare technology is building partnerships that last: earning the trust of executives, proving value in the language of finance and quality, and turning a successful first deployment into a long-term relationship that keeps growing.
As a Customer Success Director, you own the health and growth of a portfolio of HealthLeap's health system relationships. You'll define how HealthLeap retains, expands, and scales your portfolio of health system partnerships as we