Applied AI Specialist (Account Management)

Who We Are

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.

Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.

About the Role

We’re looking for an Applied AI Specialist to help healthcare practices turn AI adoption into measurable clinical and operational value. As part of Heidi’s US Applied AI team, you’ll independently manage and grow a portfolio of existing customers within a specialty-focused pod, building trusted relationships with executives, clinicians, and operational leaders.

This is a quota-carrying, consultative deployment and account management ro