Hub coordinator (6 Months Contract)

Location: 134-610 Aero Drive NE, Calgary, AB, T2E 3R1

Shift: Sunday to Thursday - 1pm - 9pm - flexibility required based on business needs

S'more about the team:

Reporting directly to the Hub Manager, the Hub Coordinator will participate in scheduling on road delivery operations and providing front-line leadership. You will help execute the day-to-day operations of the business, coordinate vehicle capacity, serve as a support person for hourly staff, and champion health and safety initiatives ensuring site compliance .

Lettuce share what this role will be responsible for:

• Support a team of Delivery Associates to meet quality standards, achieve performance metrics, and execute the delivery processes end-to-end
• Accountability for health & safety compliance, recordkeeping, reporting, and investigation
• Meeting and exceeding service KPIs, and responding to customer service requests and escalations
• Conduct morning team huddles to convey safety messaging, quality tips, and maintain engagement and open communication with employees
• Perform dispatching functions for drivers while on-road. Direct activities and provide training, coaching, and guidance
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