Customer Service Representative - Family Care Solutions 

Customer Service Representative- Family Care Solutions 

Be a part of something bigger at Herewith

Cultural Fit & Values:

At Herewith, we believe in making care simple, personal, and trustworthy. As a Customer Service Representative, you will:
-Make things easier: Provide clear, efficient solutions to families seeking care.
-Personalize care: Tailor recommendations to each family's unique needs.
-Foster trust together: Build confidence by guiding families through the decision-making process with empathy and professionalism. 

Position Summary:

We are seeking a compassionate, persuasive and professional Customer Service Representative to join our team. In this role, you will engage families who are exploring care options for their loved ones. Your goal is to understand their needs, address concerns, and confidently guide them toward closing a care solution.

Success in the position requires empathy, persistence and the ability to balance sensitivity with consultative sales techniques. You will play a critical role in helping families take the final step t