HES Logistics Account Manager

Job Overview & Purpose

The Logistics Sales & Account Manager is responsible for managing and growing HES Logistics business within an assigned geographic territory. This position combines hands-on logistics coordination, account management, customer service, and business development to ensure successful freight execution while actively identifying and securing new revenue opportunities.

The successful candidate will be both operationally capable and sales-driven, taking ownership of customer relationships from initial outreach and quoting through shipment coordination, show-site execution, follow-up, and future business development.

Reports to: National SVP Operations

Key Responsibilities & Duties

Primary Responsibilities

• Manage logistics accounts and freight activity within the assigned territory.
• Serve as the primary customer contact throughout the shipment lifecycle.
• Quote and coordinate inbound and outbound freight for trade shows, events, and other customer shipping needs.
• Coordinate carriers, pickups, deliveries, return freight, and shipment documentation.
• Track active shipments and proactively communicate updates to customers and internal teams.
• Work with Heritage show teams to identify exhibitors and potential freight opportunities.
• Proactively contact exhibitors to secure HES Logistics