Field Supervisor - Bilingual English/Spanish Required
Field Supervisor – Bilingual English/Spanish Required
Heritage Home Healthcare | Albuquerque, NM
Position Overview
Heritage Home Healthcare is seeking a highly organized, dependable, and compassionate Field Supervisor to join our team in Albuquerque.
The Field Supervisor plays a vital role in supporting our clients, caregivers, and office operations. This position is responsible for coordinating client schedules, assisting caregivers, processing daily payroll, tracking service authorizations, maintaining accurate records, and helping ensure our clients receive consistent, high-quality care.
Bilingual English/Spanish fluency is REQUIRED for this position. The successful candidate must be able to communicate professionally and effectively in both English and Spanish, verbally and in writing, with clients, caregivers, families, and team members.
Key Responsibilities
- Answer and manage incoming phone calls in a professional, courteous, and timely manner.
- Communicate with clients, caregivers, and families in both English and Spanish as needed.
- Schedule and coordinate client visits while ensuring appropriate caregiver matching and availability.
- Assist caregivers with schedules, changes, updates, and other support needs.
- Monitor daily schedules and respond quickly to scheduling changes or staffing needs.
