Lead Instructional Designer

About Neon One

At Neon One, we believe that technology is the key to building vibrant communities of generosity. As a leader in nonprofit software since 2004, we create intuitive solutions that help small and mid-sized nonprofits connect with people, build trust, and make good happen every day.

Our culture is powered by empathy, innovation, and a shared mission to empower organizations making a difference. We operate with a customer-first mindset, take pride in extraordinary results, and grow together by supporting each other and embracing bold new ideas. If you’re passionate about using your skills to drive real impact and want to thrive in a collaborative, fully remote environment, Neon One is the place for you.

About the Role

We are seeking a strategic, highly collaborative, and technically proficient Lead Instructional Designer to drive our instructional design strategy. In this pivotal individual contributor role, you will be a technical visionary and the primary engine for moving complex learning initiatives forward. You will partner closely with the Technical Writing function to ensure seamless alignment between our product documentation and learning pathways. Additionally, you will serve as the primary stakeholder in our transition to a newly built, custom Learning Management System (LMS). By partnering directly