Mid-Senior Hospitality Professionals

Hire Resolve is assisting hospitality organisations in hiring experienced hospitality professionals for a range of mid–senior level opportunities across South Africa. This is a multi-role hiring campaign covering several functions within the sector, including hotel and lodge operations, food & beverage leadership, guest experience, events/banqueting, and revenue performance. These opportunities suit professionals ready to expand their scope, lead teams, and progress toward senior leadership roles (e.g., Head of Department, Operations Manager, Cluster Manager, or General Manager level) as performance and business needs align.

Key Responsibilities

• Lead day-to-day hospitality operations across accommodation, F&B outlets, events, and/or multi-department environments to achieve service and financial targets
• Drive guest experience standards, quality assurance, and service recovery to strengthen satisfaction, reviews, and repeat business
• Manage staffing, rosters, and team performance through coaching, training, and structured performance management
• Oversee budgeting, forecasting, and cost controls (including labour productivity, procurement, and waste reduction) while maintaining service quality
• Implement SOPs, brand standards, and compliance processes aligned to South African workplace requirements, including OHS practices and incident reporting
• Maintain food saf