Accounts Receivable Collections Specialist

We are seeking a detail-oriented AR Collections Specialist to manage our billing and customer collections process. This person will ensure invoices are sent accurately and on time, follow up with customers to secure payments, and maintain a smooth end-to-end collections cycle. The ideal candidate is organized, communicative, and comfortable interacting with customers via email in a professional but firm manner.

• Generate and send invoices directly from the accounting system on a recurring basis
• Monitor accounts receivable and track outstanding balances
• Send timely payment reminders and follow up with customers via email to ensure collection of overdue invoices
• Maintain accurate records of all invoices, payments, and customer interactions
• Collaborate with the finance team to reconcile accounts and resolve billing discrepancies
• Provide weekly reports on invoicing and collections status
• Support process improvements to reduce overdue balances and streamline collections

Requirements

• 2+ years of experience in invoicing, accounts receivable, or collections (preferably in a SaaS or service-based company)
• Strong attention to detail and accuracy in financial record-keeping
• Excellent written communication skills for professional customer correspondence
• Experience using accounting/invoicing systems (QuickBooks, NetSuite, or similar)