Business Development Manager

About the Role

HOA Sales is seeking a high-performing Business Development Manager to lead, coach, and optimize a team of Business Development Representatives (BDRs). This role is responsible for driving outbound performance, improving conversion quality, enforcing operational discipline, and building a high-accountability sales development culture.

This role directly impacts pipeline generation, proposal volume, and overall revenue growth.

Responsibilities:

Team Leadership & Performance Management

• Lead and manage a team of BDRs to achieve and exceed quarterly performance goals
• Drive accountability, consistency, and execution across all outbound sales activities
• Establish a culture focused on professionalism, urgency, responsiveness, and continuous improvement
• Identify and develop top performers while proactively managing underperformance
• Conduct regular performance reviews, coaching sessions, and improvement plans

Pipeline & Outbound Execution

• Ensure the team consistently meets outbound activity expectations across calls, emails, follow-ups, and prospecting coverage
• Monitor daily outbound activity, engagement rates, talk time, and pipeline generation metrics
• Improve conversion performance from:
• Conversations → Meetings Scheduled
• Meetings Scheduled → Meetings Completed
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