LPN or EMT Clinic Lead Medical Assistant

Clinic Lead Responsibilities

· All below tasks are in addition to working clinically as a PCT, Receptionist, etc.

· Assists and identifies opportunities for improvement and executes improvement plans approved by the Regional Manager.

· Supervises the orientation, training, and cross training of their site team members to ensure that all competencies, policies, established practices, and standards are followed and adhered to in partnership with the Regional Manager.

· Working alongside the Regional Manager on communications on job expectations and helps conducts individual and group coaching and training interventions for new and tenured clinic employees.

· Facilitates daily briefing and monthly meetings.

· Assists with partnering with leadership in partnership with Regional Manager to manage site staffing levels to ensure the office is adequately staffed to serve patients.

· Monitors patient flow to ensure the site is always operating efficiently. Works with all site team members to ensure efforts are coordinated and that patients receive high quality care and services. Monitors wait times and seeks to reduce wait times as much as possible.

· Assists and facilitates support as needed and requested to or by Providers.

· Assists with oversight of all site team members and activities to ensure the correct and timely delivery of all services.

· Follow established scripts and protocols including patien